Frequently Asked Questions

Q: What’s included in your janitorial services?
A: Dusting, sweeping, mopping, restroom cleaning, trash removal, and sanitization of all common areas.

Q: How often can I schedule office cleaning?
A: Daily, weekly, or customized schedules to match your business needs.

Q: Do you remove stains and odors?
A: Yes, we use eco-friendly deep cleaning methods to remove stains, odors, and bacteria.

Q: How long does it take carpets to dry?
A: Typically 3–6 hours, depending on ventilation and fabric type.

Q: Can you restore scratched or dull floors?
A: Yes, we polish and refinish floors to restore shine and durability.

Q: Which types of floors do you refinish?
A: Marble, wood, tile, and other natural stone surfaces.

Q: What does high-level cleaning include?
A: Cleaning of ceilings, ducts, signage, facades, and other hard-to-reach areas.

Q: Do you use safety equipment?
A: Yes, our trained team uses scaffolding, lifts, and safety gear for all high-access jobs.

Q: Do you provide 24/7 cleaning services?
A: Yes, we’re available round the clock in Dubai for urgent cleaning needs.

Q: What emergencies do you cover?
A: Flood cleanup, post-party cleaning, spills, and urgent sanitization requests.